This page outlines the role of the department and provides a structured means to easily access information about key services, functions and reports. Please note the statements below are not an exhaustive list of all the information that is publicly available.

On 1 January 2015, the Victorian Government established the Department of Health & Human Services, bringing together the former Department of Health, Department of Human Services and Sport and Recreation Victoria.

The department has been established to develop and deliver policies, programs and services that support and enhance the wellbeing of all Victorians. We take a broad view of the causes of ill health, the drivers of good health, the social and economic context in which people live, and of the incidence and experience of vulnerability. This will allow us to place people at the heart of policy-making, service design and delivery.

While work on the transition arrangements for the new department is proceeding quickly, full integration of our website and other systems will take some time.

During the period of transition, all efforts will be made to minimise disruption as new arrangements are finalised. The Department of Health & Human Services release information proactively through online and printed publications.

This Part II statement demonstrates how the department is making information readily available to the public. Providing easily accessible information reduces the need to submit freedom of information requests under the Freedom of Information Act 1982.

This webpage outlines the role of the department and provides a structured means to easily access information about key services, functions and reports. Please note the statements below are not an exhaustive list of all the information that is publicly available.

Part II Statements

Statement One - Organisation and function

The Department of Health and Human Services is a Victorian Government department that plans, funds and delivers community and housing services in line with the government’s vision for making Victoria a stronger, more caring and innovative state.

Ministerial portfolios within the department include Health, Ambulance Services, Families & Children, Youth Affairs, Housing, Disability & Ageing, Mental Health and Sport.

Department of Health and Human Services Organisational Chart

  • Department of Health and Human Services Organisational Chart

Annual reports

The department’s annual reports detail how the department has met its objectives and highlights key achievements for the reporting period.  Each report is tabled in parliament, in accordance with the provisions for the Financial Management Act 1994.

The current annual report for the former Department of Health is available:

Legislation

A number of legislative Acts are administered by, or relevant to, the department. A list of these Acts are available:

Victorian legislation and parliamentary documents are available on the Legislation website

For further information

General enquiries should be directed to:

Department of Health and Human Services50 Lonsdale StreetMelbourne, Victoria Australia 3000

Tel: 1300 650 172

Statement Two - Categories of documents

The Department of Health & Human Services creates, collects and publishes a range of data as a result of its work. The department uses a number of electronic document and records management systems in order to classify, store, access and manage this broad range of documents.

Under section 7 of the Freedom of Information Act 1982, an agency must publish a statement of the categories of documents it maintains. This statement broadly describes the documents held by the department.

The types of documents that the department holds include:

  • policies, procedures and standards
  • client case files
  • registers
  • correspondence
  • meeting records
  • financial records
  • action plans
  • reports
  • budgets
  • guidelines.

The documents are organised according to a departmental business classification scheme and include:

  • administration
  • adoption and permanent care
  • child protection
  • community housing files
  • disability services
  • employee support and management
  • financial management
  • home finance files
  • incident reports
  • legal services
  • policies and procedures
  • wardship
  • youth justice
  • service provision
  • public health
  • infectious diseases
  • births
  • alcohol and drugs
  • area summaries
  • employee support and management
  • budget planning.

The above examples are not an exhaustive list and provide a snapshot of information available.

To find further information on a specific topic and search for documents and resources relating to the department:

For further information

Department of Health and Human Services50 Lonsdale StreetMelbourne, VictoriaAustralia 3000

Tel: 1300 650 172

Statement Three - Freedom of information arrangements

Under the Freedom of Information Act 1982, the public has the right to request access to documents relating to their personal affairs and departmental activities.

Freedom of Information (FOI) requests must be lodged in writing to the relevant agency in possession of the documents. Requests for documents in the possession of the Department of Health and Human Services should be made to:

Freedom of Information UnitDepartment of Health and Human ServicesGPO Box 4057Melbourne VIC 3001

Further information about making a request for access to documents is available on this page:

Statement Four - Publications

The Department of Health & Human Services produces a wide range of publications, many of which can be accessed on this site.

Department of Health

Department of Human Services

Department of Health and Human Services

Sport and recreation

General enquiries

Department of Health & Human Services50 Lonsdale StreetMelbourne, VictoriaAustralia 3000

Tel: 1300 650 172

For further information

Contact the Freedom of Information unit:Telephone: (03) 9096 8449 or 1300 650 172

Statement Five - Rules policies and procedures

This section highlights some areas in which the Department of Health & Human Services publishes internal rules, policies and procedures online. Please note the list below is not intended to be an exhaustive list of all the information that is publicly available.

Types of information that can be found on this site include:

  • Policies, guidelines and legislation
  • Plans, programs and projects
  • Codes of conduct
  • Codes of practice
  • Manuals and information kits.

Department of Health

Department of Human Services

For more information

Department of Health & Human Services50 Lonsdale StreetMelbourne, VictoriaAustralia 3000

Telephone: 1300 650 172

For further information

The Freedom of Information unit is contactable on:

Tel: (03) 9096 8449 or 1300 650 172

Statement Six - Report literature

This section illustrates examples of where the Department of Health & Human Services publishes final reports and records of decisions relating to policy.

Department of Health

Department of Human Services

Sport and recreation

To request further information contact the Department of Health & Human Services:

Department of Health & Human Services50 Lonsdale StreetMelbourne, VictoriaAustralia 3000

Telephone: 1300 650 172

For further information

Freedom of Information unitTelephone: (03) 9096 8449 or 1300 650 172