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Delivering for diversity - Cultural diversity plan 2016-2019

This plan is a framework to embed cultural diversity in all the department's services, programs and policies. It builds on our wide-ranging efforts to improve services for culturally and linguistically diverse communities. These communities include those with a long-established presence in Victoria, as well as recently arrived migrants, refugees and asylum seekers.

Annual report - Department of Health and Human Services

The annual report provides a snapshot of the department's performance and achievements for each financial year, containing information on the report of operations, the financial statements and appendices.

State Concessions and Hardship Programs - annual data reports

Data about concessions programs delivered by the Department of Health and Human Services (formerly the Department of Human Services) as well as other Victorian Government concession programs.

Client Services Charter

We want to provide you with the highest quality of service that we can. We will listen to and work with you to make sure that you get the help and assistance that is available and right for you.

Situation appraisal for the Rough Sleeping Strategy

This situation appraisal documents what is currently known about street homelessness in Victoria, commonly referred to as rough sleeping, with a view to informing discussion and development of a longterm strategy to reduce it.

Gifts, benefits and hospitality policy

The Gifts, benefits and hospitality policy outlines the department’s position on responding to offers of gifts, benefits and hospitality, and providing gifts, benefits and hospitality.

Aboriginal Governance and Accountability Framework

The Aboriginal Governance and Accountability Framework is a new way of working for Aboriginal communities and the department, towards self-determination in the health and human services sector.

Balit Murrup: Aboriginal social and emotional wellbeing framework

Korin Korin Balit-Djak provides an overarching framework for action to improve the health, wellbeing and safety of Aboriginal Victorians by providing high-level strategic actions to reform the health and human services sector in order to advance Aboriginal self-determination in health, wellbeing and safety.

Korin Korin Balit-Djak

The Korin Korin Balit-Djak plan details how the department will work with Aboriginal communities, community organisations, other government departments and mainstream service providers – now and into the future – to improve the health, wellbeing and safety of Aboriginal people in Victoria.

Public housing waiting and transfer list

The Public housing waiting and transfer list provides the most recent quarterly indicative waiting list statistics by area