The Department of Health and Human Services engaged Roy Morgan Research Ltd to undertake the Victorian Utility Consumption Household Surveys - in 1996, 2001, 2007 and 2015.

 

The information derived from this research performs an important role in ensuring the continued effectiveness of the Victorian Government’s concessions program. 

This report may be of interest to governments, academics and community sector organisations with an interest in household utility and rates management.

Victorian Utility Consumption Survey 2015

The survey collected data on demographics, utility consumption and billing, and municipal rates costs from 1,861 households across Victoria. Of those households surveyed, 61 per cent were from Melbourne and 39 per cent from country Victoria. Billing information was also collected from energy and water retailers and municipal councils.  

Please note

A review of the final report (March 2016) identified some data relating to certain electricity charges and Net Asset Value / Capital Improved Value property valuations required amendment.  The report has been re-issued, with the revisions listed in the Summary of report revisions – September 2016.  

Victorian Utility Consumption Household Survey 2007

The 2007 Victorian Utility Consumption Household Survey was a follow-on from similar surveys conducted in 2001 and 1996. Interviews amongst concession and non-concession households were conducted in Melbourne, Ballarat, Bendigo, Geelong and Shepparton, as well as selected country areas of the State where gas needs are solely supplied by LPG. A total of 2,061 interviews were conducted.

Energy, water and council rate billing information was also collected from the relevant sources for each survey respondent. Where applicable, 2007 survey results were compared with the 2001 and 1996 results.

Victorian Utility Consumption Household Survey 2001

The 2001 Victorian Utility Consumption Survey was a follow-on from a similar survey conducted in 1996. Interviews were conducted in Melbourne, Ballarat, Bendigo, Geelong and Shepparton amongst concession households and non-concession households. A total of 2,006 interviews were conducted. Energy, water and council rate billing information was also collected from the relevant sources for each survey respondent. Where applicable, survey results were compared between the 1996 and 2001 surveys.